
You can enable or disable the feature from the Account Options. If you don't pick up the call on those other devices the call will go to voicemail. If you don't have a physical phone and this option is active your inbound calls will be directed to voicemail after several rings! Also, the Telebroad server recognizes any device you are logged on to with a Windows/macOS/Web TeleConsole client and routes calls there when the option is enabled. The mobile versions are not presently supported but you can always use the web version on a mobile device to enable this option. This option is available on the Windows/macOS/Web versions of the TeleConsole. If you don't have a physical phone, you need to make sure this feature is toggled off! If you prefer using a desk phone, you can enable a Disable incoming calls option that will route calls to your SIP phone (meaning incoming calls are disabled from being routed to the TeleConsole app.) Please note: If you have a pre-recorded voicemail greeting file that you want to use, reach out to your system admin to have that greeting uploaded to the system and assigned to your line.If all of your inbound calls go to your voicemail the problem may be with either Do Not Disturb (DND) or Live Calls settings that route calls to your mailbox.īy default, inbound calls to your Telebroad account are handled by the TeleConsolel app. Follow the voice prompts to accept, review, or re-record the recording and then hang up. Press the voicemail button on your phone or dial *98/ *99 from your phone or softphone app to access the voicemail menu.

Expand Voice in the left sidebar and then choose Voicemail. Select your profile picture in the top right and then select Settings. OR Change Your Greeting From Your Desktop or Web App 1.

OR Record Your Greeting From Your Deskphone 1.

OR Record Your Greeting From Your Desktop or Web App 1. Tap the trash can icon to delete a greeting. Busy - This can only be used if your line is part of a dial plan.
Unavailable - Most common, used by default.Record Your Greeting From Your Mobile App 1. Make sure your find me follow me settings go to your voicemail if you don't answer.Reach out to your system admin if you are not set up yet. Make sure you are set up as a user with a line/extension.Before we get started, let's check a few things:
